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AllMusicMethods.com
is committed to providing our customers with a shopping experience that is
safe, secure and hassle-free � in harmony with our customers.� Our Harmony
Pledge commits us to Safe Shopping, Clear Information and Easy Returns.� Here
is what you can expect when you shop with AllMusicMethods.com:
Safe Shopping - Every purchase made with AllMusicMethods.com
is safe and secure.�� All payment information sent between your computer and
our web site is encrypted using Secure Sockets Layer (SSL) technology.� All
Music Methods uses 128-bit digital certificate technology from VeriSign, the
leading secure SSL Certificate Authority.�� VeriSign is the SSL Certificate
provider for over 93% of the Fortune 500 and the top 10 U.S. banks, businesses that know the most about Internet security.�� Click on the Verisign
badge below to inspect All Music Methods� SSL certificate.
We offer five safe ways to pay:
- Pay with Credit Card through our web site � this method is safe,
convenient and quick, and is the one used by most of our customers.� We accept
MasterCard, Visa, AmericanExpress and Discover.� Shop on our site and simply
enter your credit card information during the check-out process.� Your
information is then encrypted and transmitted safely to our secure server.
- Pay with Credit Card by sending information
separately � if you prefer, after shopping you can send your credit card
information to us by telephone, fax or mail.� To use this method, during the checkout process choose "Purchase Order" as payment method and use the purchase order number text box to tell us how you will be sending the credit card information.
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Pay with Check or Money Order � if you prefer, after
shopping you can send payment by check or money order.� Our web site will guide
you through the process.
- Pay with PayPal � By popular demand,
we accept PayPal payments.� Simply click the PayPal button when indicated
during the check-out process. After checkout you will be taken to PayPal's website to send your payment.
- Pay with Purchase Order - approved institutions may order with a purchase order.
Clear Information - We will do our best to fully inform you about
the receipt of orders, availability of products, expected shipping dates,
expected arrival dates and any questions you may have.
Order Confirmation � You will receive an
email confirmation of all orders placed on AllMusicMethods.com.�� Please check
the item, quantities and shipping method to ensure they are right, and notify
us immediately of any errors at qualityservice@AllMusicMethods.com.
Product Availability - When you view our
products the typical shipping time will be displayed.� Credit cards are charged
at the time of order.� If a product is unexpectedly unavailable we will notify
you immediately and ask you to choose from these options:
If the expected shipping date is within the next 30 days, you may choose to have us
ship the product when it becomes available.� We will leave the original credit card charge on your card in this case.
- You may choose to cancel the order at this time and we will credit your payment method.� At your request, we can still notify
you when the product becomes available.�
Shipping Confirmation � You will receive an
email confirmation when we ship your order.
Credits and Refunds � You will receive an
email confirmation of returns received and credits issued.
Easy Returns - Returns and exchanges are no problem at AllMusicMethods.com.� Items that meet our returns
guidelines will receive a full refund. Just return the item to us within 30 days of shipment and we will refund the
full purchase price.� The item(s) must be in its original unused condition,
including all original packing materials, manuals and warranty cards.� We'll
notify you via e-mail of your refund once we've received and processed the
returned item. We'll also pay the return shipping costs if the return is a
result of our error (you received an incorrect or defective item, etc.). �In
most cases, we�ll issue a refund in the same form of payment originally used
for the purchase within 3 to 5 business days of our receiving your return.
Please note the following specific policies
regarding returns:
- Software, CDs, DVDs, Videos, Cassettes - Recorded media can
only be returned if the manufacturer tamper-seals and plastic shrink-wrap have
not been opened.
- Refunds for Defective Items - Of course, we will
issue a full refund if you find that the item is defective after opening the
packaging.� If you received a defective item and need to exchange it for the
same item, you can return the item and place and order for a new one. You do
not have to wait for us to receive the original item before placing the new
order. Please note that it takes us 3 to 5 business days to process returns
once they arrive at our facility.
- Returning Items You Didn't Order - If you received an
extra item in a shipment, or items were delivered to you that you didn't order,
please let us know and we�ll arrange to have it returned.
Packing & Sending Your Return - Pack the items along
with the packing slip (receipt) securely in a box. You can use the box the
items arrived in or another box, if you prefer. If you do not have the packing
slip, you can print and enclose a copy of our email confirming your order or
shipment.� If in doubt, please email us at qualityservice@AllMusicMethods.com.
Send all returns to:
All Music Methods
11425 Green Moor Lane
Oakton, VA 22124
USA
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